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How do I sign up to become a Darn Good Yarn Wholesaler?

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Wholesale

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Cancel/Cancelled Orders

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I do not have a shipping address. How can I place an order?

Shipping Address

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Can I use a Coupon Code on Subscription Boxes?

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How to update my shipping address?

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Can I select the yarn for next month?

How does the yarn subscription work?

What are these skirts made of?

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How does the skirt subscription work?

Subscription

Return & Exchange Policy

What should I do if I receive the wrong item(s)?

My item arrived damaged, what should I do?

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Can I return the mystery box or mystery bundle?

Returns/Exchange

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WISMO (Where Is My Order) / How do I track my order / How do I get my tracking number

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Order was marked delivered, but I did not receive it

Shipping & Tracking

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Why can't I get gift cards instead of coupons?

Apply karma points on invoices

Rewards/Karma Points

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Missing package

Pattern won't download

Pattern download issues

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Color request (Skirt subscription)

Color Requests

Unable to log in / Unable to reset password

Log-in Issue

Why Dye Bleeds & What To Do About It!

Dye rubbing off/bleed

When is it coming back?

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Missing item

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How do I purchase a gift card

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Forgot to add a promo code (but already purchased)

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About Darn Good Yarn

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Product Information/ Care instructions

Yarn Calculator for Crochet & Knitting