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We typically ship orders within 2-3 business days. However, delays may occur if an item in your order is running low, particularly if you&#x2019;ve requested specific colors that are currently unavailable, or if the item is on pre-order.To check if an item is on pre-order, you can search for the product on our website, where the estimated shipping date is usually provided.Once your order is ready to ship, we&#x2019;ll send you a tracking confirmation email with the tracking details. You can also monitor your order&apos;s shipping status by logging into your account and checking the &quot;Order History&quot; section.If you have any further questions, feel free to contact us!

We typically ship orders within 2-3 business days. However, delays may occur if an item in your order is running low, particularly if you’ve requested specific colors that are currently unavailable, or if the item is on pre-order. To check if an item

WISMO (Where Is My Order) / How do I track my order / How do I get my tracking number

Shipping & Tracking

How can I cancel the recent order placed?

Why was my order cancelled and refunded?

Cancel/Cancelled Orders

How do I change my shipping address? (Non-subscription)

How to update my shipping address? (Subscription)

I do not have a shipping address. How can I place an order?

Shipping Address

How do I Pause or Cancel my Subscription?

Can I use a Coupon Code on Subscription Boxes?

Can I gift a Subscription Box to a friend or family member?

How Can I Add/Remove Club Exclusive Offers?

How to change your charge date?

Can I return my Subscription Box?

How to update my shipping address?

Can I cancel the subscription anytime?

Can I select the yarn for next month?

How does the yarn subscription work?

What are these skirts made of?

How can I change my card on file?

How does the skirt subscription work?

Subscription

Return & Exchange Policy

What should I do if I receive the wrong item(s)?

My item arrived damaged, what should I do?

Where is my refund or exchange?

Can I return the mystery box or mystery bundle?

Returns/Exchange

Do you ship internationally?

How much does shipping cost / Do you expedite orders / Do you offer free shipping?

Order was marked delivered, but I did not receive it

How do I sign up to become a Darn Good Yarn Wholesaler?

Wholesale

How to check the balance of my Karma points?

What are Karma points and how does it work?

Why can't I get gift cards instead of coupons?

Apply karma points on invoices

Rewards/Karma Points

My package is missing, what should I do?

Missing package

Pattern won't download

Pattern download issues

How to add color requests/notes?

Can I pick my skirt?

Color request (Skirt subscription)

Color Requests

Unable to log in / Unable to reset password

Log-in Issue

Why Dye Bleeds & What To Do About It!

Dye rubbing off/bleed

When is it coming back?

Out of Stock

What if an item in my order is missing?

Missing item

What methods of payment do you accept?

How do I purchase a gift card

How do I use a gift card for my purchase?

Orders & Payment

How do I apply promo/discount codes?

Where do I get promo codes/discounts?

Forgot to add a promo code (but already purchased)

My coupon/discount is not working

Discounts & Promos

About Darn Good Yarn

Pattern recommendation

How can I change my email address?

What is my skirt size?

Product Information/ Care instructions

Yarn Calculator for Crochet & Knitting

WISMO (Where Is My Order) / How do I track my order / How do I get my tracking numberUpdated 8 months ago