Order was marked delivered, but I did not receive itUpdated 8 months ago

Please note that tracking information may occasionally be delayed by a day or two due to factors like weather, traffic, or postal service demands, which are not accounted for by the tracking system.

If your package has not arrived within two days of the expected delivery date, we recommend taking the following steps:

1. Verify Your Shipping Address: Ensure the address provided is correct.
2. Check with Household Members and Neighbors: Sometimes packages are received by others on your behalf.
3. Inspect Your Premises: Conduct a thorough search around your property, including common drop-off locations.
4. Contact Your Delivery Person: They may have additional information about the delivery.

If you still cannot locate your package, please contact us with your order details and shipping address, and we will assist you further.